Remote desktop and remote support solution

Remote desktop and remote support solution

Our remote desktop and remote support solutions comply with or support customers’ compliance with industry and government standards and regulations, including SOC 2, GDPR, CCPA, and HIPAA.

We provide multiple levels of protection, including device authentication, two-factor verification and protection with TLS (including TLS 1.2) and 256-bit AES encryption.With our solution you also get multi-level password security, blank screen, screen auto-lock, session idle timeout, remote connection notification, and much more.IT admins can provide role-based permissions for actions like remote disconnect, remote reboot, remote restart, two users concurrently connecting into one computer, and more.IT admins can create user and computer groups where access can be assigned by user or group, rather than assigning access permissions at individual computer level.IT admins can schedule times for when individuals or group of students can have access to computers.

Solutions Security Features-

  • Industry standard TLS 1.2 with AES 256-bit encryption
  • Device authentication
  • Multi-level password security
  • Two-step verification/two-factor authentication
  • Blank screen
  • Screen auto-lock
  • Session idle timeout
  • Remote connection notification
  • Copy/paste control File transfer control
  • Remote print control
  • Lock remote access server configuration
  • Proxy Server authentication
  • Digitally signed applications
  • Session, file transfer, and history logs
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